These Terms & Conditions govern your use of the juan368 platform and all services offered at juan368.co. Please read them carefully before registering or placing any wager. By creating an account, you confirm that you have read, understood, and agree to be bound by these terms.
You must be at least 21 years old to register and use juan368. This is a strict legal requirement under Philippine gambling regulations. Age is verified during KYC. Underage accounts are permanently suspended.
Each player may hold only one juan368 account. Duplicate accounts are prohibited and may result in forfeiture of balances and permanent suspension of all associated accounts.
All juan368 accounts operate in Philippine Peso (PHP). Deposits via GCash, Maya, BPI, BDO, and other listed methods are subject to platform minimums. Withdrawal requests require completed KYC verification.
All bonuses at juan368 are subject to specific wagering requirements stated at the time of offer. Misuse of promotions, including the creation of accounts to exploit offers, will result in immediate cancellation.
Fraud, collusion, use of automated software, and any form of cheating are strictly prohibited at juan368. We reserve the right to void bets and terminate accounts where prohibited conduct is detected.
juan368 provides deposit limits, session timers, and self-exclusion tools in every account's settings. Use of these tools is voluntary but strongly encouraged. Self-exclusion requests are honoured immediately and cannot be reversed during the chosen period.
In these Terms & Conditions, the following definitions apply throughout:
By accessing juan368.co, creating an account, or placing any wager on the platform, you confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety, together with any additional rules applicable to specific games or promotions as published on the platform.
If you do not agree with any part of these Terms, you must not register an account or use the juan368 platform. juan368 reserves the right to modify these Terms at any time. Continued use of the platform following notification of changes constitutes acceptance of the revised Terms.
You must be at least 21 years of age to register and use the juan368 platform. This requirement is non-negotiable and reflects the legal minimum age for casino-style gambling in the Philippines as set under applicable PAGCOR framework guidance. juan368 actively enforces this requirement through mandatory KYC verification.
The juan368 platform is intended for use by players physically located in jurisdictions where online gambling is lawful. It is your sole responsibility to determine whether accessing and using juan368 is legal in your jurisdiction. juan368 does not accept registrations from jurisdictions where online gambling is explicitly prohibited by applicable law.
To create a juan368 account, you must provide accurate and complete information, including:
You represent and warrant that all information provided during registration is truthful, accurate, and current. Providing false information is a material breach of these Terms and may result in immediate account suspension and forfeiture of any balance.
Before processing any withdrawal, juan368 requires completion of Know Your Customer verification. Acceptable Philippine government-issued identification documents include, but are not limited to: Philippine Passport, UMID, SSS Card, PhilHealth ID, Driver's License, and Voter's ID. juan368 may request additional supporting documentation at its discretion.
Each individual player is permitted to hold only one registered account on the juan368 platform. The creation of duplicate or multiple accounts — whether under the same or different names — is strictly prohibited. juan368 reserves the right to close all associated accounts and confiscate balances where multiple accounts are identified as belonging to the same individual.
You are solely responsible for maintaining the confidentiality of your account credentials. juan368 support staff will never ask for your password. You must notify the juan368 support team immediately if you believe your account has been accessed without authorisation. juan368 will not be held liable for any losses resulting from unauthorised account access where the player failed to take reasonable security precautions.
It is your obligation to keep your account information up to date. Where a change in circumstances (such as a change of mobile number or email address) affects your ability to receive communications from juan368, you must update your account settings promptly.
An account is considered dormant if no login activity has been recorded for a continuous period of twelve (12) months. juan368 reserves the right to apply an administration fee to dormant accounts as permitted under applicable law, following reasonable prior notice to the registered email or mobile number.
juan368 accepts deposits via the following methods: GCash, Maya (PayMaya), GrabPay, QR Ph, BPI Online, BDO, Metrobank, InstaPay, PesoNet, 7-Eleven CLiQQ, USDT TRC20, and Coins.ph. The minimum deposit is ₱100 for most methods. All deposits are denominated in Philippine Peso.
Withdrawal requests are processed subject to the following conditions:
juan368 reserves the right to conduct additional verification checks on withdrawal requests above certain thresholds, or where fraud prevention systems flag a transaction for review. Such checks will be conducted as expeditiously as possible, and the player will be notified of any documentation requirements.
All transactions at juan368 are processed in Philippine Peso (PHP). juan368 does not impose conversion fees on PHP transactions. Players using cryptocurrency deposit methods (USDT TRC20) accept that conversion to PHP may be subject to prevailing exchange rates at the time of transaction.
All bonuses, free spins credits, cashback awards, and promotional offers made available at juan368 are subject to specific terms published at the time of the offer, including applicable wagering requirements. In the event of any conflict between a specific promotion's terms and these general Terms & Conditions, the specific promotion terms shall prevail.
Bonus funds are subject to wagering requirements before they may be withdrawn. The applicable multiplier for each bonus is stated clearly on the promotion page. Wagering requirements are calculated on bonus funds only unless otherwise specified. Not all games contribute equally to wagering requirements — the contribution rate for each game category is published in the bonus terms.
Bonuses are available to eligible players only. juan368 reserves the right to withdraw a bonus offer at any time prior to its acceptance. Bonuses may not be combined unless explicitly stated. Players who have not completed KYC verification may have bonus redemption suspended until verification is complete.
Any attempt to abuse the juan368 bonus system — including but not limited to the creation of multiple accounts, placing low-risk hedged bets designed to clear wagering requirements without genuine risk, or any systematic exploitation of promotions — constitutes a material breach of these Terms. juan368 reserves the right to confiscate bonus balances and associated winnings, and to suspend or permanently close the offending account.
juan368 reserves the right to add, modify, suspend, or remove any game or betting market from the platform at any time without prior notice. Game availability may be restricted based on the player's location.
In the event of a technical malfunction, disconnection, or software error that affects the outcome of a game round or bet at juan368, the affected round or bet will be voided and the wagered amount returned to the player's account. juan368 will not be liable for any inconvenience or consequential losses resulting from such events.
Once a wager is confirmed and accepted by the juan368 system, it cannot be cancelled or modified by the player. The system confirmation screen constitutes acceptance of the bet. Players are responsible for verifying the details of each wager before confirming.
All games offered on the juan368 platform use certified Random Number Generator (RNG) software. Return-to-player percentages (RTP) for each game are published in the respective game's information panel. juan368 does not modify game RTPs from the values published by the certified software provider.
The following conduct is strictly prohibited on the juan368 platform and constitutes grounds for immediate account suspension, confiscation of balances, and permanent termination:
All content on the juan368 platform — including but not limited to software, game content, graphics, trademarks, logos, and text — is the intellectual property of juan368 or its licensed content providers. No content from the juan368 platform may be reproduced, distributed, publicly displayed, or used in derivative works without express written authorisation.
The juan368 name and logo are trademarks of the platform operator. Unauthorised use of these marks is prohibited and may result in legal action.
juan368 collects and processes personal data in accordance with its Privacy Policy, available at /privacy-policy. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.
juan368 will never sell your personal data to third parties for marketing purposes. Data is shared with regulated service providers and regulatory authorities only as required by applicable law or platform operations (e.g., payment processors, KYC verification providers).
juan368 is committed to providing a safe and responsible gambling environment. The following tools are available to all registered players via the Account Settings panel:
Responsible Gaming limits take effect immediately upon being set. Increases to limits are subject to a 24-hour cooling-off period before taking effect. Reductions take effect immediately.
If you are concerned about your gambling habits, we encourage you to contact the NCMH Crisis Hotline: 1800-10-2-HOPE (4673). More information on responsible gaming at juan368 is available at /responsible-gaming.
To the fullest extent permitted by applicable law, juan368 shall not be liable for:
Nothing in these Terms shall limit juan368's liability for death, personal injury, or fraud caused by its own gross negligence or wilful misconduct. juan368's total aggregate liability to any player in respect of any claim shall not exceed the total deposits made by that player in the 30-day period preceding the claim.
juan368 reserves the right to suspend or terminate any player account at any time, with or without prior notice, where:
Upon account closure for legitimate reasons unrelated to rule violations, any remaining real-money balance will be returned to the player via their last used verified payment method, after deducting any outstanding obligations. Balances in accounts closed due to fraud or Terms violations may be confiscated in full.
Players may voluntarily close their juan368 account at any time by contacting the support team via Live Chat. Account closure requests are processed within 5 business days.
These Terms & Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which juan368 is duly registered and operates. Any dispute arising out of or in connection with these Terms shall first be referred to the juan368 support team for good-faith resolution.
In the event that a dispute cannot be resolved through the support team within 30 days of being raised, the parties agree to submit the matter to binding arbitration under the applicable rules of a recognised arbitral institution. The seat of arbitration shall be the jurisdiction of the platform's operating entity.
Nothing in this clause shall prevent either party from seeking urgent injunctive or interim relief from a competent court of jurisdiction.
juan368 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, juan368 will provide reasonable notice to registered players via the registered email address or via a notification on the platform. The updated Terms will be published at juan368.co/terms-conditions with a revised effective date.
Your continued use of the juan368 platform after the effective date of any amendments constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must discontinue use of the platform and contact support to request account closure.
If you have any questions about these Terms & Conditions, you may contact the juan368 support team via:
The juan368 support team operates 24 hours a day, 7 days a week, including Philippine public holidays. Live Chat typically responds within 2 minutes during peak hours.
Half a million Filipino players have already accepted these terms and are playing live casino, slots, bingo, and more — in PHP, with GCash cashouts. 21+ only.
Must be 21+ to register. Gambling involves real money risk. Please play responsibly.